Plan structure
Every workspace is on exactly one plan. Plans define:
- maxStores - how many commerce stores can be connected.
- maxSeats - how many people can be in the workspace.
- allowedConnectors - which channels (WooCommerce, Klaviyo, etc.) are available.
- maxConnectorsPerStore - how many channels can be attached to a single store.
See live pricing at /pricing.
Free plan
One store, one seat, full daily brief, no time limit, no card required. Designed so you can evaluate Skyzer on real data before paying.
Trials
When a plan has trials enabled, new signups land on the higher tier (typically Pro) for the trial period (typically 14 days). At the end of the trial:
- If you've added a payment method, the plan stays paid and billing starts.
- If you haven't, the workspace drops to Free. A 7-day grace lifts excess stores or seats with warnings - nothing is deleted.
You'll get email warnings 3 days and 1 day before the trial ends.
Upgrading
Upgrades take effect immediately. New limits apply right away - you can invite more teammates or connect more stores as soon as the upgrade processes.
Downgrading
Downgrades don't silently delete anything. The reconcile system steps in:
- Excess stores get paused (oldest stay active, newest pause). Their data stays - sync just stops. Upgrade or disconnect another store to lift the pause.
- Excess seats get a 7-day grace, then the newest non-owner members are suspended (not deleted). Same logic - lift by upgrading or removing a teammate.
See Invite + manage teammates for the full seat-suspension flow.
Cancellation
Cancel anytime from the workspace settings. Your workspace stays on the paid plan until the end of the current billing period, then drops to Free. Historical data is preserved. You can re-upgrade at any time.
Yearly vs monthly
Yearly billing saves about 17% (two months free). You're billed once for the year and limits stay locked in. Yearly subscribers get the same upgrade/downgrade rules - downgrades take effect at the next renewal.
Custom plans + Enterprise
15+ stores, SSO, dedicated support, custom SLAs, custom integrations - email g@koryntis.com and we'll spec a custom plan.