Roles
Skyzer has three workspace roles plus a platform role:
- Owner - full control. Manages billing, plan changes, the team, and can delete the workspace. There must always be at least one owner.
- Admin - can connect/disconnect stores, invite + remove teammates, view all briefs. Cannot change the plan or billing.
- Member - read-only daily brief access. Useful for a CEO who only wants the morning summary.
- Super admin - Skyzer staff role for support. Lives in the admin panel, not in your team. Not assignable from inside a workspace.
Inviting a teammate
- Open Settings → Team.
- Enter the teammate's email and pick a role.
- Click Send invite. They receive a branded email with a 14-day accept link.
- They click Accept invitation, sign in or sign up with that email, and land in your workspace.
Managing pending invitations
Pending invites show up under Settings → Team → Pending invitations. From there you can:
- Re-send the email if it got buried.
- Revoke the invite if it shouldn't have gone out.
- Copy the raw accept URL if the teammate prefers a direct link.
Changing roles + removing members
Owners can do both from the Members list:
- Pick a new role from the dropdown and click Save.
- Click Remove to delete the membership. The user account isn't deleted - they just lose access to this workspace.
You can't remove the last owner of a workspace. Promote someone else first.
Seats + the seat limit
Each plan has a maxSeats cap. Active members + pending invitations both count. When you're at the cap, the invite form disables.
Downgrade flow
If a downgrade drops the seat cap below your current team size, Skyzer doesn't silently boot anyone. Instead:
- Pending invites in excess are revoked (newest first).
- The newest non-owner members get a 7-day grace warning via email + an amber banner on the team page.
- On day 7, their access is suspended (data + membership are preserved - just access is paused).
- If you upgrade or remove a teammate within the grace window, the suspension is lifted automatically.
Switching workspaces
If you're a member of more than one workspace, a workspace selector appears in the sidebar. Switching is instant - your active workspace is remembered via a cookie.
What stays the same across the team
- The plan, billing, and seat limit.
- The list of connected stores + connectors.
- Daily briefs - everyone sees the same brief content.
Next: Plans + billing.